Privacy Policy at Roobet

By providing consent to this Privacy Policy, users agree that Roobet may collect and process their personal data for the purposes described herein.

• Contact details, including full name, email address, phone number, and residential address;
• Financial information, including bank account details, UPI identifiers, card numbers, and transaction history;
• Identity verification documents, including government issued identification, proof of address, and date of birth;
• Account credentials, including username, password, and security question responses;
• Technical logs, including IP address, device type, browser version, and operating system;
• Usage data, including gameplay history, betting patterns, deposit and withdrawal records, and session duration;
• Communication records, including support chat transcripts, emails, and call recordings.

All purposes for which Roobet processes personal data are grounded in its legal obligations, contractual requirements, and legitimate commercial interests.

• Account management, including registration, verification, and maintenance of user profiles;
• Fraud prevention, including detection of suspicious transactions and unauthorized account access;
• Service personalization, including tailored game recommendations and customized promotional offers;
• Compliance reporting, including anti-money laundering checks and responsible gambling monitoring;
• Payment processing, including deposits, withdrawals, and transaction verification;
• Customer support, including resolution of queries, complaints, and technical issues;
• Platform security, including protection against cyber threats and unauthorized access;
• Legal and regulatory obligations, including record keeping required under applicable gaming and data protection laws.

Roobet does not sell personal data to third parties and does not transfer such data in any manner that violates applicable law.

• Regulatory compliance, where disclosure is required by licensing authorities or gaming regulators;
• Legal mandates, where disclosure is required by court order, subpoena, or law enforcement request;
• Essential service provision, where disclosure is necessary to payment processors, identity verification providers, or IT service vendors;
• Corporate transactions, where disclosure is necessary in connection with a merger, acquisition, or sale of business assets;
• Fraud and security investigations, where disclosure is necessary to protect the rights, property, or safety of Roobet, its users, or the public.

Before any disclosure takes place, Roobet verifies that third parties meet required standards of data protection and security.

Roobet’s platform may contain links to external websites or resources operated by third parties. Roobet holds no control over the content, privacy practices, or security measures of these external sites, and inclusion of any such link does not indicate endorsement. Visiting external resources is undertaken entirely at the user’s own risk, and full responsibility for any outcome arising from interaction with third party websites rests with the user. Roobet accepts no liability for any damages, losses, or disputes that may result from access to external links, including those related to personal data shared with such sites or any harm to your device during the visit.

Users in India who wish to raise concerns regarding the handling of personal data may contact Roobet support through the designated email or live chat channel available on the platform. Upon receipt, Roobet reviews each complaint internally and aims to provide a response within thirty days. If a user remains unsatisfied with the outcome of this internal review, the matter may be escalated to the relevant data protection authority or regulatory body with jurisdiction in India.